Privacy Policy

Last updated: June 25, 2026

Information We Collect

When you interact with our services, we may collect the following types of information:

• Personal identification information including name, email address, and property location when you submit service requests
• Technical information about your visit including IP address, browser type, and pages accessed
• Communication records when you contact us for consultation or support
• Service usage data for clients with active surveillance system installations

How We Use Your Information

Information collected is used exclusively for the following purposes:

• Responding to service inquiries and providing consultation
• Delivering and maintaining surveillance system installations
• Communicating about service updates, maintenance schedules, or system optimization
• Improving our website functionality and user experience
• Complying with legal obligations and protecting our legitimate business interests

Information Sharing

We do not sell, trade, or rent personal information to third parties. Information may be shared only in these limited circumstances:

• With trusted service providers who assist in business operations, bound by confidentiality agreements
• When required by law, legal process, or to protect rights and safety
• In connection with business transfers such as mergers or acquisitions, with advance notice

Data Retention

Personal information is retained only as long as necessary for the purposes outlined in this policy or as required by law. Service request data is typically retained for three years following project completion. Active client information is maintained for the duration of the service relationship plus applicable warranty periods.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to legal retention requirements
• Withdraw consent for specific data processing activities
• Lodge a complaint with relevant data protection authorities

Security Measures

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and regular security assessments. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through website notice or direct communication to active clients. Continued use of our services following such changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal information, contact us at:

brave sequoia
847 Granville Street
Vancouver, BC V6Z 1K3
Canada
[email protected]